Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 1, 2025 | Effective Date: January 1, 2025

Introduction

FuelLens ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CNG management platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

This policy applies to all users of our platform, including fuel station owners, employees, administrators, and visitors to our website.

Information We Collect

  • Personal information such as name, email address, phone number, and company details when you register for our services
  • Technical information including IP address, browser type, device information, and usage patterns
  • CNG tank data, compliance records, and operational information you provide through our platform
  • Communication records when you contact our support team or participate in surveys

How We Use Your Information

  • Provide and maintain our CNG management services and platform functionality
  • Process transactions, send notifications, and provide customer support
  • Improve our services through analytics and user feedback
  • Ensure compliance with industry regulations and safety standards
  • Send important updates about our services and relevant industry information

Information Sharing

  • We do not sell, trade, or rent your personal information to third parties
  • We may share information with trusted service providers who assist in operating our platform
  • Information may be disclosed when required by law or to protect our rights and safety
  • Aggregated, non-personally identifiable data may be shared for industry research and improvement

Data Security

  • We implement industry-standard encryption and security measures to protect your data
  • Regular security audits and updates to maintain the highest level of protection
  • Secure data centers with 24/7 monitoring and backup systems
  • Access controls and authentication measures to prevent unauthorized access

Your Rights

  • Access and review the personal information we have about you
  • Request corrections or updates to your personal information
  • Request deletion of your personal information, subject to legal requirements
  • Opt-out of marketing communications at any time
  • Data portability rights to transfer your information to another service

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

info.fuellens@gmail.com

Phone

+91 9157027713

Address

46, Chadramuli Park Aakhlol, Bhavnagar Gujarat, India

Response Time

We will respond to your privacy-related inquiries within 30 days of receipt.